BUSINESS PROCESS MANAGEMENT E CUSTOMER RELATIONSHIP MANAGEMENT

The company IT challenge is to deliver tools to the business users, tools which can promote the digitalization of the human processes and that we could define naïve: sales processes, auditing processes, HR management. Acronyms such as CRM, BPM, HRM, DMS represent an actual unknown for companies.

Our approach is customized and it always starts with a precise analysis of the company’s characteristics, so that its actual needs become the objective of every aspect of the strategy.

We use open source technologies, including the coreBOS project, a derivate of vtigerCRM, along with technological stacks dedicated to the “Big Data” to help the various interactions. Finally, we provide our clients some platforms built in Ajax technology to allow them to improve the interactions with their clients and with their salesmen, also through mobile devices.

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